Legal, Privacy & Accessibility

Last updated: 12/06/2026

This page explains how Boatswains at The Kings Arms (“we”, “us”, “our”) uses your information, the terms for using our website, our cookie position, accessibility information, and important food allergen notices.

1. Who we are

Trading name: Boatswains at The Kings Arms
Address: 18-20 Fore Street, Salcombe, Devon, TQ8 8BU
Telephone: 01548 842202
Email: info@boatswainsattheka.com

Legal entity / data controller: Milton’s of Salcombe
Registered office: Marsland Nash, Newton Abbot
Company number: 06203355
VAT number: 791 0391 28

2. Website terms of use

By using www.boatswainsattheka.com, you agree to these terms.

The website content, including menus, prices, offers and opening times, is provided for general information only.
We try to keep information accurate, but it may change at short notice.
Always contact us directly to confirm details or to make a booking.

Intellectual property

Unless stated otherwise, all text, photographs, logos and other content on this site belong to us or are used with permission. You must not copy, reuse or distribute any content without our consent.

Links to other sites

We sometimes link to other websites (for example, online booking, social media, review sites). We are not responsible for the content or privacy practices of those sites.

Our liability

We are not responsible for any loss or damage arising from your use of this website, except where the law does not allow us to exclude or limit our liability.

If you do not agree with these terms, please do not use this website.

3. Reservations & third-party services

You can book a table by:

Calling us on 01548 842202, or
Using our online booking link, which is provided by a third-party reservations/service provider (currently Dojo / web.dojo.app).

When you make an online booking, your personal data is processed in that booking system as well as by us. Please also read the privacy or cookie information provided on the booking pages themselves, as they are operated by that third party.

We may receive booking details (such as your name, contact details, party size, time and date of booking) from this provider in order to manage your reservation.

4. Privacy notice (UK GDPR)

We take your privacy seriously and aim to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information we collect

We may collect:

Contact details – name, email address, phone number and any information you choose to send if you email or call us.
Booking information – date, time, party size and special requests via our booking partner or directly by phone/email.
Dietary information – allergies, intolerances, access needs or other notes you choose to give us so we can handle your booking or enquiry.
Technical information – limited server and security information, such as IP address, browser type, time of request and pages requested, collected by our website hosting provider.

We do not deliberately collect special category data (e.g. health data) via the website, except where you choose to tell us about dietary requirements or allergies when booking or making an enquiry.

How we use your information

We use your information to:

Respond to enquiries.
Manage table reservations and events.
Record dietary or accessibility requests where you ask us to do so.
Keep the website secure and working properly.
Meet legal obligations, including tax, accounting, food safety, licensing or regulatory requirements.

Lawful bases

We rely on the following lawful bases under UK GDPR:

Contract – to take steps at your request, such as managing a booking or enquiry.
Legitimate interests – to run our business, respond to customers, protect the website and improve our services, where these interests are not overridden by your rights.
Legal obligation – where we must keep certain records or respond to lawful requests.
Explicit consent – where we need it for any special category information that you choose to provide, such as health-related allergy information.

Sharing your information

We may share your data with:

Our website, IT and hosting providers who help us operate the website.
Our reservations/booking provider for online bookings.
Professional advisers, such as accountants, where necessary.
Authorities, regulators or insurers, if required by law or to protect our legal position.

We do not sell your personal data.

How long we keep your data

General enquiries: usually up to 12 months.
Booking and customer-service records: usually up to 24 months after your visit, unless we need them for a longer legal, insurance or dispute reason.
Financial, accounting or VAT records: usually up to 6 years where we are required to keep them.
Website security logs: usually for the shortest practical period needed for security, diagnostics and fraud prevention.

We may keep information longer if required by law, to resolve disputes, or to protect our legal position.

Your rights

Under UK GDPR, you have the right to:

Access your personal data.
Ask us to correct inaccurate information.
Ask us to delete your data in certain circumstances.
Restrict or object to our processing in certain circumstances.
Withdraw consent where we rely on consent.
Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we use your data.

To exercise your rights, contact us at: info@boatswainsattheka.com

You can find more information about your rights and how to complain on the ICO website: ico.org.uk.

5. Cookies and similar technologies

Cookies and similar technologies can store information on, or access information from, your device. At the moment, this website is designed to avoid setting non-essential analytics, advertising or marketing cookies.

What we currently use

Strictly necessary technologies – our website and hosting platform may use server logs, security checks or essential cookies needed to deliver the site, protect it and keep it working.
No analytics or marketing cookies on this website by default – we are not currently running Google Analytics, Meta Pixel or advertising trackers on this website.
Third-party services – our map sections use an embedded Google Maps iframe and our booking/social links open third-party services. Those services may receive technical information and may use their own cookies or similar technologies under their own policies.

Google Maps is used to help visitors find us and get directions. You can also open the map directly in Google Maps from the map buttons.

If this changes

If we add analytics, advertising, embedded video, live chat or other non-essential storage technologies in future, we will update this notice and provide a consent or preference mechanism where required.

Managing cookies and storage

You can use your browser settings to block or delete cookies and other site data.

Please note: blocking some cookies may affect how the site functions.

6. Accessibility

We want as many people as possible to be able to use this website. We aim to align with the principles of WCAG 2.2 AA where practical for this small hospitality website.

We aim to:

Use clear language.
Maintain readable text and good colour contrast.
Make key information available as text.
Use descriptive links, including labelling menu downloads as PDFs.
Make contact details easy to find.

Known accessibility limits

Menu content is available as web pages, but PDF downloads may not be as accessible as regular web pages.
Third-party booking and social media sites are outside our control.
Some older images or documents may not have perfect text alternatives.

If you have difficulty using this website or need information in another format, please contact us:

Email: info@boatswainsattheka.com
Phone: 01548 842202

We’ll do our best to help and to improve the site where we can.

7. Allergens and dietary information

We take food allergies and dietary requirements seriously.

Please always speak to a member of staff before ordering if you have any allergies, intolerances, coeliac requirements or dietary needs.
Our menus and kitchen may contain allergens, including the 14 regulated allergens.
Recipes, suppliers and ingredients can change, so website menus are guidance only.
We cannot guarantee that any dish is completely free from allergens or cross-contamination unless we explicitly confirm that to you.

Written menu information should be supported by a conversation with our team before you order.

8. Changes to this page

We may update this page from time to time to reflect changes in the law or how we operate. The “Last updated” date at the top will show when it was last changed.

If the changes are significant, we may also highlight them on the website.